Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Cadaba website and service (the "Service"). By accessing or using the Service you agree to these Terms. If you are using the Service on behalf of an organization, you agree on its behalf.

1. The Service

Cadaba provides an AI-assisted revenue platform that helps businesses respond to and convert their leads. Cadaba generates suggested copy and actions for a human to review; it does not send communications on your behalf without your review and approval.

2. Accounts and eligibility

You must provide accurate information, keep your credentials secure, and are responsible for activity under your account. You must have authority to connect any third-party accounts or data you connect to the Service.

3. Acceptable use

• Comply with all applicable laws, including anti-spam laws such as Canada's CASL and applicable telemarketing and privacy rules.
• Do not use the Service to send unlawful, deceptive, harassing or infringing content.
• Do not attempt to disrupt, reverse engineer, or gain unauthorized access to the Service.
• You are responsible for the content you review, approve and send.

4. Customer data

You retain ownership of the data you connect or submit ("Customer Data"). You grant us the rights needed to process Customer Data to provide the Service. Our handling of personal information is described in our Privacy Policy.

5. Third-party services

The Service integrates with third-party platforms (for example email and calendar providers). Your use of those platforms is governed by their own terms, and we are not responsible for them.

6. Fees and the revenue guarantee

Fees, billing, and the terms of any revenue guarantee (including how a revenue baseline is measured and what "increase" means) will be set out in a separate order or agreement between you and Cadaba. Where they conflict, that signed agreement controls over these Terms for the affected subject matter.

7. Intellectual property

The Service, including its software, models, and methodology, is owned by Cadaba and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service. No rights are granted except as expressly stated.

8. Confidentiality

Each party will protect the other's confidential information and use it only to perform under these Terms.

9. Disclaimers

The Service is provided "as is" without warranties of any kind to the maximum extent permitted by law. AI-generated output may contain errors; you are responsible for reviewing all output before relying on or sending it.

10. Limitation of liability

To the maximum extent permitted by law, Cadaba will not be liable for indirect, incidental, special or consequential damages, and our aggregate liability will be limited to the amounts you paid for the Service in the twelve months before the claim.

11. Termination

Either party may terminate as set out in the applicable order. On termination your right to use the Service ends and we will delete or return Customer Data as described in our Privacy Policy and any applicable agreement.

12. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules.

13. Changes

We may update these Terms; we will post the updated version here and revise the "Last updated" date. Continued use after changes means you accept them.

14. Contact

Questions about these Terms: hello@cadaba.com.